# What to do if a supplier moves the delivery date

Source: https://archiboard.design/help/how-to/delivery-date-moved

Suppliers miss deadlines — that's reality. ArchiBoard records every reschedule with its reason, reminds you to ask for a new date and collects statistics on supplier reliability. So you always know whom you can trust and with whom you need to plan extra time.

1. **Open the dates section.** Go to «Vendor & payment» → «Dates: delivery and installation».
2. **Change the planned date.** Change the planned delivery date to the new one the supplier gave you.
3. **Give the reason.** Choose the reason from the list: supplier moved it, production, delivery or customs, at our request, other. Add a comment with details if you like.
4. **Check the reschedule history.** In «Item details», open «Delivery date history» to see all reschedules for this item. In «Suppliers», look at the «Reschedules» column: how many times the supplier moved dates and by how many days on average. Hover over the number to see the reasons.

- If an item is ordered or paid but has no delivery date, ArchiBoard creates a task to ask the supplier for a delivery date.
- When the planned date has passed and the product hasn't arrived, an urgent task to ask the supplier for a new date appears.
- As soon as you enter a new date or mark the delivery as done, the task closes automatically.
- Reschedule statistics per supplier help you choose reliable partners for future projects.